Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double-click HP Print Diagnostic Utility. Troubleshooting guide and online help for your HP Photosmart 5510 e-All-in-One Printer series - B111. Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. From the Start menu on your computer, click All Programs, and then click HP. This video lets you see the steps of solving the issue not being able to print black (& colors). Troubleshooting guide and online help for your HP Photosmart 5510 e-All-in-One Printer/Duplexer series - B111. Troubleshooting guide and online help for your HP Photosmart 5514 e-All-in-One Printer - B111h. If you are still unable to print, HP provides a Print Diagnostic Utility (Windows only) that can help solve many common “Unable to Print” issues. Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Make sure that the printer is turned on and that there is paper in the paper tray. Touch directional key to navigate through help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam.Ĭlick here to go online for more information To get help from the print display, touch Help from the Home screen. /rebates/.com2ft52fPrinting-Errors-or-Lights-Stuck-Print-Jobs2fHP-Photosmart-5510-not-printing2ftd-p2f6198065&.com252ft5252fPrinting-Errors-or-Lights-Stuck-Print-Jobs252fHP-Photosmart-5510-not-printing252ftd-p252f619806526tc3dbing-&idhp&namehp&ra3. Remove any objects, such as paper, that are blocking the print carriage.ĭo not use any tools or other devices to remove jammed paper. If the above solutions do not resolve the problem,Ĭlick here for more online troubleshooting
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